Uploading Supporting Documentation when Lodging a Payment Default

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When you’ve reached the point in debt recovery of registering a payment default against a business, you can upload a commercial invoice, letter of demand, statement, final notice, statement of claim, garnishment order or solicitors letter as evidence that the payment is overdue.


There is no limit to the number or type of documents that can be uploaded as supporting evidence for registering a payment default on CreditorWatch. However, these documents must be collated and uploaded as one file.  


If multiple separate files are uploaded, we will only see the last file. 


If the documentation provided is not satisfactory the default will not be listed and an email will be sent confirming the reason for rejection. Falsified documentation found will be reported.

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